Originally sent October 16, 2026
Today's warm-up: When Good AI Goes Bad (Senior PM · Stakeholder Management)
Your generative AI article summarizer went viral — engagement up 15%. Then it produced a factually wrong summary, a major tech publication picked it up, and now executives are asking questions.
PR wants the feature disabled until it's “100% perfect.” The ML lead says perfection is impossible — and turning it off starves the model of the data it needs to improve. The VP Product needs a plan that protects the brand without killing a breakout innovation.
Kill it, guardrail it, or ride out the news cycle? 0.5% wrong never felt so expensive.
— Quinn
